PaperClear is made by Khan Labs.
Email amjadalam2k16@gmail.com for help. Describe what happened, your app version and iPhone model. Please do not email private documents, passwords or payment details.
Camera, photos and notifications
When camera or notification permission is denied, tap Open Settings in PaperClear, enable the permission and return to try again. Photo selection uses the system picker so you can choose individual images without granting full library access. Cancelling a picker does not upload a document.
Subscriptions
Use Restore Purchases in PaperClear Settings with the Apple account used to subscribe. Use Apple subscription settings to manage or cancel renewal. Deleting PaperClear or its account does not cancel the subscription.
Privacy and account deletion
Settings contains AI permission, retention, data export and account deletion controls. For Apple sign-in accounts, deletion may ask you to sign in again to revoke authorization. If deletion is interrupted, sign in again and retry or contact support.
Limits and files
Free accounts receive five document explanations and twenty questions per UTC calendar month. Re-explaining in another language uses a question. See the fair-use terms for Premium. Files are limited to six pages and 15 MB. AI explanations can be wrong; check the original document before acting.
For step-by-step instructions, visit Delete your PaperClear account.